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TrackYourShelves

Privacy Policy

Last updated: December 4, 2024

1. Introduction

TrackYourShelves ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management platform.

2. Information We Collect

Personal Information

We collect information you provide directly, including:

  • Name and contact information (email, phone number)
  • Address information (for residential accounts)
  • Company information (for commercial accounts)
  • Account credentials
  • Payment information (processed securely through Stripe)

Inventory Data

We collect and store inventory data you enter, including:

  • Item names, descriptions, and categories
  • Quantities, locations, and values
  • Photos and documents you upload
  • Purchase dates and warranty information

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your inquiries and provide support
  • Improve and personalize your experience
  • Analyze usage patterns to enhance the Service
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Service (payment processors, hosting providers, email services)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Export your data in a portable format
  • Opt out of certain data processing
  • Withdraw consent for specific uses

To exercise these rights, contact us at privacy@trackyourshelves.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how the Service is used
  • Improve performance

You can control cookies through your browser settings, but disabling them may affect functionality.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Email: privacy@trackyourshelves.com

Support: support@trackyourshelves.com